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Here is a list of steps to solve sign-in problems. Try each of these steps before contacting us.
If you haven't registered yet, please complete the registration form before you try to sign-in.
Make sure you are connected to the Internet. Try visiting other websites to make sure you are definitely online.
Check the CAPS LOCK key has not been pressed because passwords are case-sensitive.
Restart your web browser i.e. close your browser and try again.
Restart your computer and try again.
Have you changed email address since you registered? Try signing-in with your old address.
If you have forgotten your password, click the link on the sign-in page. An email will be sent to your email address containing instructions on how to create a new password.
Still can't sign-in? OK. Now you can contact us
After you sign-in, click your name in the top-right corner, then click Password.
After you sign-in, click your name in the top-right corner, then click Account. The Cancel Account link is at the bottom of the page.
If you have changed email address since joining Swimplan, try signing-in with your old address. After you sign-in, click your name in the top-right corner, then click Account.
You need a separate email address for each account. You can get free email accounts from many service providers including gmail.com, yahoo.com and msn.com
No. Payments for Swimplan Premium subscriptions are non-recurring.
To get a workout distance that is different from your preset plan distance, go to the Plan page and click "Give me a casual or recovery workout instead".
The workout schedule uses a 2-week 'rolling window'. You can schedule up to 7 days in advance and view 7 days in the past, enabling you to mark workouts as complete. We don't store workouts older than 7 days unless you save them to favorites.
When you are following a multi-week periodisation plan the number of sessions per week and workout distances are defined when you create the plan. The plans are very structured and the only way to change this is to delete your current plan and create a new one with more sessions per week and/or different distances. To delete your current plan, go to the Plan page and click Delete (top right).
No. Swimplan is an online service. You have to complete the registration and access your account to view your programs.
When you get your next workout, select a longer distance. Also check your time trials and repeat any that you think are too slow. The accuracy of workout target times and intervals is dependent on the accuracy and the range of time trials provided. The more information provided, the more accurate your workouts times will be.
Select shorter workout distances. Also check your time trials and repeat any that you think are too fast. The accuracy of workout target times and intervals is dependent on the accuracy and the range of time trials provided. The more information provided, the more accurate your workouts times will be.
Note: If you have just registered you may have over-estimated your ability on the registration form. You can change your selections under Settings.
Each time your right arm pulls through the water it is counted as one complete stroke.
Take as much rest as you need to recover between drills.
Select the correct pool length whenever you get a new workout.
All Swimplan workouts include sets of Freestyle. If you indicate that you can swim other strokes, these will occasionally be included in your workouts. If you select Variety as your workout focus Swimplan will occasionally generate workouts with a focus on Backstroke, Breaststroke, Butterfly or Individual Medley.
When you select a focus of Endurance, workouts will be structured to help build your swimming endurance. Core sets will usually be middle distance. If you select Long, the core sets will be long distance and will usually include only one or two main sets. Set distances will also vary depending on your level of swimming ability for each stroke and the total workout distance you select.
Even Pace: Try to maintain a steady pace throughout the set
Tempo: Try to maintain a steady stroke rate throughout the set
Swimplan is currently only available as an online application.
Swimplan workouts are designed to be printed in color or Black & White. Use your printer settings to adjust printed workouts to suit your particular needs. Depending on your printer driver you may have to open Advanced Settings or 'Print using system dialogue' to adjust your printer settings.
To save ink/toner disable Background Graphics
To print your workout on a single page select 'Scale to fit'
Your printer driver should allow you to change paper size (e.g. A5) and ‘Scale to fit’.
The number of days you swim a week and the number of times you use a particular workout is entirely up to you.
Swimplan is an online swimming resource, not a coaching service. If you need some help with your swimming technique we recommend you speak to the swim coach at your local pool. The coach should be able to advise you how to improve your stroke based on your objectives and your current swimming ability.
Critical Swim Speed (CSS) is the maximum speed you can steadily swim at without having to stop for a rest. Your CSS is an approximation of your lactate threshold pace for swimming long distance sets. Swimplan takes into consideration your CSS pace when creating your workouts, therefore recording regular time trials is recommended so that your workout times are as accurate as possible.
Swimplan has workouts for six common pool sizes: 25m, 25yd, 33m, 33yd, 50m, 50yd.
Swimplan only works with fixed-length pools.