The new Swimplan website

Why can't I see my old workouts and data from the old website?

The new version uses a completely different architecture from the old site so it was not feasible for us to include your workouts, time trials, favorites or PB times as part of the migration process. The decision to ‘start over’ was not taken lightly and we apologise for the inconvenience of having to re-register and record your data again. The old version will be available for a limited time so please take the opportunity to copy across any time trial data or PB times that you may have recorded.

Can I still use the old version?

Yes, you can - but only for a limited time. You can sign-in at oldsite.swimplan.com using the same username and password that you used previously. You can generate workouts but you won't be able to re-subscribe using the old version.

How do I migrate my Premium Subscription to the new Swimplan

  1. First, complete your registration on the new version.

  2. After you have registered, open a new tab and go to oldsite.swimplan.com and sign-in as you used to.

  3. Go to your Account page on the old version by clicking Account (top right).

  4. Click the link to migrate your current Swimplan Premium subscription to your new Swimplan account.

Is there a Swimplan app for Apple or Android?

Swimplan is currently only available as an online application.

Passwords

My password won't let me in

Here is a list of steps to solve sign-in problems. Try each of these steps before contacting us.

If you haven't registered yet, please complete the registration form before you try to sign-in.

Make sure you are connected to the Internet. Try visiting other websites to make sure you are definitely online.

Check the CAPS LOCK key has not been pressed because passwords are case-sensitive.

Restart your web browser i.e. close your browser and try again.

Restart your computer and try again.

Have you changed email address since you registered? Try signing-in with your old address.

If you have forgotten your password, click the link on the sign-in page. An email will be sent to your email address containing instructions on how to create a new password.

Still can't sign-in? OK. Now you can contact us

How do I change my password?

After you sign-in, click your name in the top-right corner, then click Password.

Accounts

How do I cancel my account?

After you sign-in, click your name in the top-right corner, then click Account. The Cancel Account link is at the bottom of the page.

I've changed my email address

If you have changed email address since joining Swimplan, try signing-in with your old address. After you sign-in, click your name in the top-right corner, then click Account.

Can more than one member share the same account?

You need a separate email address for each account. You can get free email accounts from many service providers including gmail.com, yahoo.com and msn.com

Do you automatically charge my credit card every year?

No. Payments for Swimplan Premium subscriptions are non-recurring.

Workouts

Why can't I see my completed workouts?

The workout schedule uses a 2-week 'rolling window'. You can schedule up to 7 days in advance and view 7 days in the past, enabling you to mark workouts as complete. We don't store workouts older than 7 days unless you save them to favorites.

Can you email me some workouts?

No. Swimplan is an online service. You have to complete the registration and access your account to view your programs.

My workout is too easy. How do I make it more difficult?

When you get your next workout, select a longer distance. Also check your time trials and repeat any that you think are too slow. The accuracy of workout target times and intervals is dependent on the accuracy and the range of time trials provided. The more information provided, the more accurate your workouts times will be.

My workout is too difficult. How do I make it easier?

Select shorter workout distances. Also check your time trials and repeat any that you think are too fast. The accuracy of workout target times and intervals is dependent on the accuracy and the range of time trials provided. The more information provided, the more accurate your workouts times will be.

Note: If you have just registered you may have over-estimated your ability on the registration form. You can change your selections under Settings.

How do I count strokes?

Each time your right arm pulls through the water it is counted as one complete stroke.

How much rest should I be taking in between drills?

Take as much rest as you need to recover between drills.

How much rest should I take between sets?

Take as much time to recover as you need in order to complete the next set.

How do I change my distance setting from yards to metres?

Select the correct pool length whenever you get a new workout.

I can't do freestyle (i.e. front crawl). Is it possible to have a workout based on a different stroke?

All Swimplan workouts include sets of Freestyle. If you indicate that you can swim other strokes, these will occasionally be included in your workouts. If you select Variety as your workout focus Swimplan will occasionally generate workouts with a focus on Backstroke, Breaststroke, Butterfly or Individual Medley.

What's the difference between Endurance and Long?

When you select a focus of Endurance, workouts will be structured to help build your swimming endurance. Core sets will usually be middle distance. If you select Long, the core sets will be long distance and will usually include only one or two main sets. Set distances will also vary depending on your level of swimming ability for each stroke and the total workout distance you select.

What's the difference between Even Pace and Tempo?

Even Pace: Try to maintain a steady pace throughout the set
Tempo: Try to maintain a steady stroke rate throughout the set

Printing

Printing Workouts

Swimplan workouts are designed to be printed in color or Black & White. Use your printer settings to adjust printed workouts to suit your particular needs. Depending on your printer driver you may have to open Advanced Settings or 'Print using system dialogue' to adjust your printer settings.

To save ink/toner disable Background Graphics

To print your workout on a single page select 'Scale to fit'

Your printer driver should allow you to change paper size (e.g. A5) and ‘Scale to fit’.

Swimming

How frequently should I swim?

The number of days you swim a week and the number of times you use a particular workout is entirely up to you.

I need some swimming advice. Can you help?

Swimplan is an online swimming resource, not a coaching service. If you need some help with your swimming technique we recommend you speak to the swim coach at your local pool. The coach should be able to advise you how to improve your stroke based on your objectives and your current swimming ability.

Critical Swim Speed (CSS)

Critical Swim Speed (CSS) is the maximum speed you can steadily swim at without having to stop for a rest. Your CSS is an approximation of your lactate threshold pace for swimming long distance sets. Swimplan takes into consideration your CSS pace when creating your workouts, therefore recording regular time trials is recommended so that your workout times are as accurate as possible.

Pools

I swim in a 20m pool. Can you give me workouts?

Swimplan has workouts for six common pool sizes: 25m, 25yd, 33m, 33yd, 50m, 50yd.

I swim in an 'endless pool'. Can you give me workouts?

Swimplan only works with fixed-length pools.